Payless Power Reviews
Read reviews from Payless Power customers
I have no problem with payless power. The problem is that not all communities ate treated equal. The more prominent Community are experiencing less power outages. And another thought is that we all have our air conditioners in the summer blasting at 220 vote yet a lot of us use gas electricity usage or consumption is less but yet y’all can’t keep up with it now I just don’t understand
Response: Ms Lawyer. Your frustration is completely understandable. Please note that Payless Power has no input into how the rolling outages are implemented. Our employees are in the same boat as you . Many have been without for days while other have power for short periods during the day before being disconnected for longer periods. Still, you deserve answers so you may consider contacting the Oncor… your local Transmission and Distribution Utility at contactcenter@oncor.com. If they can not assist you please call us and we can direct you to the Public Utilities Commission. Published on February 17, 2021
Rates appear to be excessive. Although elevated, daily kw usage messages are helpful.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 11, 2021
Easy format assisting keep track of payment and usage
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 05, 2021
Costly services but convenient.
Response: Thank you Taen for the feedback it's greatly appreciated! Published on January 27, 2021
I like the concept but this is very expensive! We use around $9 a day and that’s being frugal about usage!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on January 27, 2021
Fast and easy to pay bill
Response: Thank you so much Demarcus for the feedback! Published on January 26, 2021
I myself find it simple enough and enjoy the service. It works for me.
Response: Thank you so much Jorge for the awesome feedback it's greatly appreciated! Published on January 20, 2021
it is easy and quick
Response: Glad we can make your service experience easy and convenient as possible! Published on January 18, 2021
I always have problems logging into my account to pay my bill.
Response: We apologize for the inconvenience. Please contact us so we can further assist you on logging back into your portal. Published on January 13, 2021
It’s fast and easy.
Response: Thank you for sharing your service experience! Published on December 17, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
