Payless Power Reviews
Read reviews from Payless Power customers
Good service so far.
Response: Thank you Leon for the 5 star review! Published on January 20, 2020
Too many problems
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on January 20, 2020
This company sucks now
Response: We are so thankful for your review and would love the opportunity to speak to you about your service, so that we can help you in any way we can. We invite you to reach back out to us via email of phone, so we can offer further assistance. Published on January 17, 2020
We waist more money each time I paid at 6pm today when representative said in 2 hrs my electricity should reconnect..its now 852? No electricity?
Response: We apologize for the inconvenience. After reviewing the account the minimum payment was not met therefore preventing reconnection. A supervisor will contact you shortly to further assist you. Published on January 13, 2020
This company is trash…charged me for electricity when I had nothing on and wasn’t even at home…I still seemed to use 190 + kilowatts. That’s impossible when your not at HOME!..THEY ROB PEOPLE
Response: Cindy, we apologize for the experience. Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on December 26, 2019
Y’all have taken 80$ and 50$ out of my mothers account for her electricity and will not give it back when y’all didn’t put the money on the correct account. Ur customer service people refuse to help or give any information on what steps have been taken to resolve this issue. Will Not recommend your services to anyone.
Response: We apologize for the experience. We were unable to locate the account with the information provided in order to have a supervisor review this matter. Please contact us at 888-963-9363 so we can independently go over in detail. Published on December 17, 2019
First time customer have to wait and see to review
Response: We look forward to having you as a new customer! Published on December 16, 2019
It’s a good company
Response: Thank you Manuel for your feedback it's greatly appreciated. Published on December 12, 2019
I hate this prepaid stuff……
Response: Thank you for your review. Please let us know how we can improve. If you would contact us at https://paylesspower.atmo-dev.com/contact-us/, then we can have someone review your account to see if we can make things right with you. Published on December 05, 2019
Quiero saber si se hizo el cobro correcto para lo de mi luz
Response: Por favor llámenos al 888-963-9363 para que podamos revisar su facturación de forma independiente. Published on December 04, 2019
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
