Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Reseñas de los clientes de Payless Power
Transparencia, tarifas bajas todos los días y atención al cliente receptiva
La gente opta por Payless Power en Texas por su compromiso con la flexibilidad, la transparencia y la asequibilidad. A diferencia de los proveedores tradicionales, Payless Power también ofrece planes de electricidad de prepago que permiten a los consumidores controlar su consumo y sus gastos. Con opciones que no incluyen contratos a largo plazo ni comprobaciones de crédito, los clientes aprecian la libertad de gestionar su consumo de energía según su presupuesto y sus necesidades. Hay una opción de plan adecuada para cada tejano.
Además, la dedicación de Payless Power al servicio al cliente la distingue. Desde la sencilla gestión de cuentas en línea hasta una asistencia receptiva, los usuarios experimentan la comodidad en cada paso. Junto con tarifas competitivas y herramientas innovadoras para la gestión de la energía, Payless Power se perfila como la opción preferida de los tejanos que buscan soluciones eléctricas fiables y accesibles. Lee algunas de las opiniones recientes de clientes pasados y presentes de Payless Power.
If I could leave zero Stars I would. I just called customer service and spoke with a representative and I was trying to get help understanding my recent rates which she did explain but she was not friendly whatsoever. She was condescending and just had a really bad attitude. She was talking to me like I’m an idiot and acted like she was annoyed and bothered with my questions which in my opinion is the underlying basis of her job. I strongly suggest putting your “customer service Representatives” through a follow up/refresh course as to what being a customer service representative actually entails or at the very least trach them the basic fundamentals of what they were hired to do. Thank you.
Response: Hi Sarah, Thank you for taking the time to share your feedback. We hear your concerns regarding your recent interaction with our customer service team and your experience while seeking clarification about your rates. We understand how important it is to feel respected and supported when asking questions about your account. Our goal is always to provide clear, professional assistance, and your comments indicate that this expectation was not met during your call. We take feedback like this seriously, as it helps us identify opportunities to improve. Your concerns regarding communication style and professionalism have been noted and will be reviewed with our leadership team to ensure our representatives continue to meet our service standards and receive ongoing coaching where needed. If you would like to further discuss your experience or need additional assistance, our team is available to help. You can reach us during regular business hours, or if you need support after hours, please visit https://paylesspower.atmo-dev.com/contact-us/ for available options. We appreciate you bringing this to our attention and giving us the opportunity to address it. — Payless Power Customer Care Team Published on February 04, 2026
Quick and easy, convenient!
Response: Hi Alfred, Thank you for sharing your thoughts about your experience. It’s great to hear that the process felt quick, easy, and convenient for you—that really shows the service lined up with what you were hoping for. Your feedback highlights exactly the kind of experience we aim to provide, and it’s encouraging to know it made things smoother on your end. Comments like yours help reinforce what’s working well, and they give us the chance to keep delivering the same level of simplicity and convenience for you and others. If you ever have suggestions or want to share more about what stood out to you, I’m here to listen and help in any way I can. We appreciate you, Alfred, and we’re glad the service has been such a good fit for you. Published on February 02, 2026
Stay away from this company. They are scammers. They give you one rate then charge you for a lot of stuff that you have no idea of. Add additional charges on you that you didn’t obtain. Please stay away. Will do everything I can to get this word out. These people are gimmicks and scammers. These good ratings coming from employees that’s paid
Response: Hi Ayanna, Thank you for speaking so directly about your experience. I hear how upsetting it is to feel like the rate you were given didn’t match what showed up on your bill later, and the concern you’re raising about charges you don’t recognize is completely understandable. When costs appear without clear explanation, it naturally creates a sense of distrust, and the strength of your reaction shows how seriously this impacted you. You’re bringing forward important concerns about unexpected fees, plan transparency, and whether anything was added to your account that you didn’t request. Those are real issues that deserve a clear, detailed breakdown so you can see exactly what each charge represents. Here’s what we can do to help: We can review your rate, recent billing activity, and any add-ons line by line. That will let us identify what each charge is tied to. Ayanna, your experience matters, and you deserve full clarity about your account. We're here to help you sort through the details so you can make the most informed decisions moving forward. Published on February 02, 2026
This is an awesome service provided.
Response: Hi Daniel, Thank you for taking the time to share your experience. Hearing that you see the service as awesome really stands out, and it shows how well things have been working for you. Your feedback highlights the value you’re getting, and it means a lot to know the service is hitting the mark for you. Comments like yours help us understand what’s working well, and they encourage us to keep delivering the same level of consistency you’ve experienced. If there’s ever anything more you’d like to see, or if you have suggestions on how we can continue making things even better for you, I’m here and happy to help. We appreciate you, Daniel, and we’re glad the service has been a great fit for you. Published on February 02, 2026
This is the worst company do not I repeat do not get their services ,I need too talk too a manger about my ridiculously high light bill this is too much already I’ll be changing companies and ima go too the news station tomorrow mornin And reporting yalls God awful company charging me 30.01 a day is ridiculous yall should be ashamed of your selfs ripping off the less fortunate like this why does magic valley offer 8.5 cents a kilowatt hour and yall can’t what’s the difference I don’t have enough money for a deposit too switch companies but as soon as I do I am switching yall are theworst company ever Payless power yeah right yall should call yourselves paymost power or empty your wallet power horrible horrible horrible…
Response: Hi Isaiah, Thank you for laying out everything you’re experiencing with your bill—it’s clear how overwhelming it feels to see daily charges around $30.01, especially when you’re comparing that to what other providers advertise. Wanting to speak with a manager and consider going to the news really shows how strongly this situation has impacted you, and it’s important that your concerns are taken seriously. You’ve brought up real questions about the rate you’re being billed, how it compares to other companies, and why the cost feels so high. Those are valid points, and you deserve a clear, straightforward explanation of what’s driving the daily total on your account. Rates can vary depending on usage, plan type, meter readings, and any adjustments tied to the local utility market—but the numbers should always make sense when they’re broken down. I want to help you get that clarity. We’ll review your recent usage, the rate attached to your plan, and anything else that might be contributing to the cost. From there, we can go over options that may help lower your daily average or find a plan that works better for what you’re trying to manage financially. Isaiah, your situation matters—let’s take the time to look at the details together so you can get the answers and next steps you’re looking for. Published on February 02, 2026
They are not affordable don’t believe any of those four or five star reviews it’s probably their employees and family members outing for the company I’ve been getting charged 30-37.99 a day and this is ridiculous
Response: Hi Isaiah, Thank you for taking the time to share your experience. I hear your concern about the charges you’ve seen, and it makes sense that daily fees in the $30–$37.99 range would feel frustrating—especially if they didn’t match what you were expecting. Your feedback about affordability and the reviews you’ve come across is important, and I want to make sure you have clarity on what’s driving those amounts. I’d like to look into the specific charges on your account so we can pinpoint exactly where the daily rate is coming from and determine the best option to lower your cost moving forward. When you’re able, please reach out with your account details so we can review everything with you one‑on‑one and work toward a solution that makes more sense for your budget. We're here to help get this resolved. Published on February 02, 2026
The variable rate seems untrustworthy, why would there be a change of rate charge ?
Response: Hi Jose, thank you for sharing your thoughts about the variable rate. I hear your concern about it feeling untrustworthy, especially when the rate changes and it’s not immediately clear why. You deserve to feel fully informed about how your plan works. If you’d like, we can walk you through your recent rate trends and help you explore whether a fixed‑rate option might give you more stability and peace of mind. we’re here and ready to help. We appreciate you being with us! Published on February 02, 2026
My bill was $7 $10 daily it went up $30$35 a day how is that possible I dont live in a mansion i dont have 10 kids..
Response: Hi Lisbet, thank you for sharing what you’ve noticed about your recent daily charges. I can see why a jump from about $7–$10 a day to $30–$35 would raise questions, especially when your household size and lifestyle haven’t changed. That kind of increase usually means something specific is driving the higher usage or billing—whether it’s a recent meter read update, a shift in your rate plan, or an appliance using more energy behind the scenes. Your situation deserves a closer look so you can get clarity on exactly what caused the spike. If you’d like, we can review your account details with you, break down where the change came from, and help you get your daily costs back to something more consistent. We will reach out, and we’ll go through it together. Published on February 02, 2026
Way too expensive . I know is cold, but you should help the customers
Response: Hi Marbin, thank you for taking a moment to share your feedback. I hear your concern about the cost, especially during colder weather when energy usage naturally increases for many households. It’s understandable that customers want to feel supported when seasonal changes make bills rise more than expected. We’re here to work with you and support you as best we can. Published on February 02, 2026
Even thoe i get charge 3 dollar one day and then another i get charged 10 with all the same devices in my house
Response: Hi Anna, thank you for sharing what you’ve noticed about your recent charges. I understand how confusing it can be when the amounts change even though you’re using the same devices, and it makes sense that you’d want clarity about what’s causing those differences. Your comment highlights that something in your daily usage or billing pattern may not be matching your expectations. I want to make sure you get a clear breakdown of what’s driving those $3 and $10 charges, so I’m sending this to the team that can review your account in detail and reach out with an explanation tailored to your plan. We’ll work with you to make sure everything makes sense moving forward. Published on February 02, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
