Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
I had money on my account before y’all did y’all new changes and I would like my money back on my account.
Response: Hello - I apologize for the inconvenience. We were converting a customer to an upgraded billing system last week and for 24 hours the account balance would not have shown to be accurate while the funds were being transferred. that has been completed and your balance is now accurate.
Before the new system had you sign in and create an account and all of this I would actually give it four or five stars. However, I was able to email them because I could not login to my account or create an account. I can say that my email was answered within hours. So customer service is great. Fix the bugs, I’ll give 5 ⭐ stars
Response: Patrick - thank you for your patience. We are happy to report that the automated system is working correctly once again. We have also fixed most of the bugs in the portal so I think you will see a much improved customer experience going forward. thanks for sticking with us!
i been using payless power for over 5 years i think and i love it so far easy to track my usage on how u use my electricity thANK U FOR YOUR MESSAGES EVERYDAY
Response: Thank you, Sammy! There are more great tools and features right around the corner!
Great customer service, fantastic rates, easy to maintain your account, daily notices available, no long term contracts or big deposits. You can’t go wrong with Payless Power!! I’m a 2+ years customer and I love the flexibility.
Response: Cheryl - fantastic service means nothing without a fantastic customer like you! Thanks for giving us an opportunity to serve you!
Brand new to this site. Been more than 72 hours since last automatic daily notice of usage and charges (which was Wednesday 11/15/2017 7:03am CST). Tried to view transaction history on site (not available yet). Available balance showing for my account is $0.69 less than was showing three days ago (and I know I’ve used more electricity than that). The telephone number given for help viewing account [on-line?] (888-620-3789) has auto-attendant menu with no options for help viewing account. You need a new category for rating: Zero stars (“0”).
Response: Andrew, thank you for your inquiry. I apologize for the inconvenience but there is no need to be alarmed. You may have noticed the lengthy text message we sent out on Wednesday stating that were are in the process of converting to a new billing system that will offer many new enhanced features. The message also stated that customers may not see text updates for up to 72 hours. Your first update will be delivered today around 2:00 PM and should cover charges for 11/15 and 11/16. Daily charges will be billed 2 days in arrears going forward. We have corresponded many times and I have alluded in the past to the system enhancements that were in the works. A major part of this is the new full-service customer portal. There will be a link in the text message you receive this afternoon. Just follow that link to register and going forward you will be able to review itemized invoices, create usage statements, store a card on file and set auto-payments. You can also enroll here: https://login.paylesspower.com/login
Updated site looks great. User friendly site plus a nice paint job to a great service.
Response: Odvin - thank you for the kind words! A lot of folks have worked hard on rolling out the new portal. Keep checking because more and more new features will become available over the coming weeks!
Payless has the best service ever, quick to set up, easy payments, and no problems whatsoever! I wish it would’ve been my first choice!
Response: Caitlin - great things come to those who wait ;) We may not have been your first choice but hopefully, we will be the last for a while!
Smooth since enrollment with user friendly billing. Never a glitch. Thank you!
Response: John - thank you so much! It is our pleasure to serve as your electric provider!
Love this service!
Response: Thank you, Annabelle! We love having you as our customer!
Great company and I’m very happy with this company and I like how they work with you.
Response: Manuel - we take the responsibility of serving as your electric provider very seriously and appreciate your business!
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
