Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
2 stars because its very simple and easy to get started and maintain your account. However, online misleads you to think you will get a 10.3 cent rate or something close to that when in reality you pay 13.00 cents pkwh. Becaise in orded to get that 10.3 cent rate your account must stay over $35.00. You wont learn this until later after recieving email updates and doing the math on why its costing a person a rediculous amount a day for power. I will be switching immediately due to this. 13.00 cents are you mad!!!!
Response: Jonathan - thank you for sharing your experience. We are regretful that it was not a positive one. We do attempt to provide the terms of the Flex Pay discount in easy to read language in our online documents.We apologize if you missed these plan points. Please call us at 888-963-9363 and we can go over the documentation with you and also provide some tips on how to get the maximum benefits from the service.
I am only giving one star because negative stars is not an option. They tell you rates are about the same as regular electric companies. It is not true. We were overly conscience of our usage and still we were averaging $16.00 dollars a day. Do the math…..thats $480 a month! We would sweat all day and night. Thermostat stayed at 78° all day, no tv used, no washer and dryer used. We were miserable. Be very careful if you ror some crazy reason decide to use this company. They do not fully explain how their system works and are misleading about everything.
I suggest trying to work something out with a real power company unless you like being stressed over extreme price gouging. My bill with TXU averaged $125 a month in summer…..running the ac at less than 72° during the day and 68° at night.
Be very careful and do your research.
I will never use pay as you go power again. I learned my lesson. I will tell anyone that will listen how horrible this company is.
(Sales rep were nice, but not straight forward about how things worked)
Response: Christopher - thank you for taking the time to share your experiences. We are sorry it you feel it was a negative one. If you would like to call us at 888-963-9363 we can go over your usage and even compare it to last year's usage at the home. This summer has been much hotter than last year so a usage comparison will be the most important aspect of any type of analysis regarding your charges. Feel free to call us at 888-963-9363 and we can review your account so you can do an actual apples to apples comparison.
I love payless power!
Response: Thank you Derrell! We love that you love having Payless Power as your electric provider!!!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la molestia de las verificaciones de crédito mientras perdía puntos en cada verificación, los depósitos
The service is great same day connection. Everyone ive come in contact with in the office was professional and very nice.
Response: Arlishia - It is our honor to serve you! Thank you for the opportunity!!
Everything has been great so far we love having Payless power.
Response: Delva - we love having you as our customer! Thank you so much for the opportunity!
I absolutely love payless power. Better than any other light co ive ever had and ive had them all. Wouldn’t switch back to a contract for nothing in the world. Payless power rocks.
Response: With that compliment Brandi you rock my socks today and we love you! It feels good to know that we don't ask our customers for any deposit or contract and all the money they give to start service stays on the account and is used for the billing!! :)
This companie is a bad one im not even home i even turned of the fuse box ans stil this mf are charging $4.00. A day they are stealing my money and im on disability.I want my money back…….you all said only what in use.
Then y still charge me…smh
Response: Roxana - we appreciate your feedback and would like to speak to you regarding your billing. Payless Power bills you based on your usage as reported by your meter. All companies would show this same usage. We can show you how to check your meter reads and see you usage in 15 minute intervals. This will show you when the power is being used in your home. Call us at 888-963-9363 for more details.
There is not a choice for negative star so I put one. I called in, it took a huge amount of time to get signed up and they failed to tell me that because of the holiday it would take three days.. I have to clean and show a rent house and last night I had to show it in the dark. I keep a credit balance with this company… that is over. I will never use their service again. Three days??
Response: Hello - thank you for your review. It appears that your meter is either of the type that cannot receive connection the signal or a meter needs to be installed. If either of these scenarios come into play the connection date can be pushed out by AEP because a technician must visit the address. Call us at 888-963-9363 and we can troubleshoot the issue for you.
Love the service
Response: Melissa - thank you for the awesome compliment. We love having you as our customer!
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
