Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Works great for me
Response: Hi Carla, Thank you for sharing your experience! It’s great to hear that the product works well for you. Your feedback helps us understand what’s making a positive impact, and we truly appreciate you taking the time to let us know. Published on January 08, 2026
Fue rápido el proceso esperemos y conecten la luz el mismo dia
I work nights. They sent a text notice at 8 am that my account balance ran out and I needed to add money by 12pm or they’d shut it off and I’d have to pay $30 to get reconnected. I wake up at 12:20pm add money to the account but it’s too late 20 minutes later my power is cut out and when I call they say i still have to pay the $30 to get power reconnected A 4 hour window is crazy and not being able to help in that situation, plus the electricity rate being one of the most expensive out in Texas I would only recommend this company if you literally can’t get in contact with any other company as soon as my payment plan is done with Payless I will be switching.
Response: Hi Brian, Thank you for sharing your experience with us. I understand how challenging it can be to manage account notifications when working night shifts, and I appreciate you taking the time to explain what happened. The disconnection process is automated once an account remains negative past 12:00 PM, which is why the service was interrupted even after your payment at 12:20 PM. While the reconnection fee is standard after a disconnection order is processed, there are options to help avoid this situation in the future. For example, you can request an extension before the cutoff time when eligible, or set up alerts and payments in advance to keep your account positive. We also strive to offer competitive rates, and you can compare them with other providers at powertochoose.org. If you’d like, I can walk you through setting up reminders or discuss extension eligibility so this doesn’t happen again. Please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM, and we’ll be happy to assist. Published on January 07, 2026
Gracias muy bueno
Good light, I have never had trouble with Payless very fast and good pice.
Response: Hi Carlos, thank you for sharing your experience! It’s great to hear that the lighting met your expectations and that you’ve consistently had smooth interactions with Payless. Your feedback about the speed and pricing is valuable because it reinforces what matters most to our customers. Published on January 06, 2026
Everything it’s depends how much you use but it’s not bad
Response: Hi Bessy, Thank you for sharing your thoughts with us. It sounds like you’ve noticed that the experience really depends on how much you use it, and that overall it’s working well for you. We appreciate you pointing that out because usage can definitely influence results. Published on January 06, 2026
Me gusta mucho por que de esta manera puedo ver mi estado de cuenta fácilmente! Gracias ????
Easy to use. But I’m having trouble seeing where I can choose my plan. I see plan choices, but when I click on them, nothing happens.
Response: Hi Charla, Thank you for sharing your experience with us. It sounds like you’re finding the platform easy to use overall, which is great to hear, but I understand how frustrating it can be when the plan selection isn’t working as expected. I appreciate you pointing this out—it helps us ensure everything runs smoothly. To get this resolved quickly, our Customer Care Team is ready to assist you with selecting your plan. You can reach them at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. They’ll walk you through the steps and make sure your plan is set up without any issues. Published on January 05, 2026
Its horrible especially because it’s closed over the weekend and I need to speak with someone about my bill and it’s not going through the phone keep hanging up now I’m fixing to be without lights until they open up Monday Morning OMGGG
Response: Hi Destoni, I hear your concern about needing to speak with someone regarding your bill and the frustration with the phone disconnecting. It’s important to make sure your service isn’t interrupted, and I appreciate you sharing what’s happening. To help resolve this, you can reach a live representative by calling 1-888-963-9363 during business hours, which are Monday through Friday, 9:00 AM to 5:00 PM. If you need assistance outside those hours, we also provide email support at https://paylesspower.atmo-dev.com/contact-us/ during these times: Monday–Friday: 5:00 PM to 9:00 PM Saturday: 9:00 AM to 5:00 PM Sunday: 11:00 AM to 8:00 PM This way, you’ll have options to get help before Monday. Published on January 05, 2026
Cheapest rates I have had living in this house , very easy to keep track of . I would highly recommend !
Response: Hi Lupe, Thank you for sharing your experience! It’s great to hear that you’ve found our rates to be the most affordable since moving into your home and that tracking everything has been simple for you. Knowing that our service makes things easy and cost-effective is exactly what we aim for. Your recommendation means a lot, and we’re thrilled to have earned your trust. Published on January 05, 2026
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
